How we use artificial intelligence
Last updated: October 2026
TriesteVillas uses artificial-intelligence tools in parts of this website and of its work. This page says where, how, and what always stays in human hands — transparently, as required by Article 50 of EU Regulation 2024/1689 (the AI Act).
1. The Library guides (/risorse)
Library articles are drafted with the help of artificial intelligence (Claude, by Anthropic) from the sources cited at the end of each piece, and published under TriesteVillas' editorial responsibility. Every article carries the “Drafted with AI” label. Facts are checked against the sources before publication, but AI can make mistakes: if you spot an inaccuracy, tell us — we correct it, and the correction stays visible in the article's “Updates” box. The guides are general information, never legal or tax advice.
2. Property descriptions
Some of the property descriptions on our listing pages are written with the help of AI, and the English, German and Slovene versions are translated with AI from the Italian text. The Slovene translations have not yet been reviewed by a native speaker. A translation can contain inaccuracies: if a detail does not add up, ask us and we will confirm it.
3. The concierge (the site chat)
The assistant answering in the “Ask” bar is an artificial intelligence. It says so at the start of every conversation, and its answers are generated automatically: they can contain errors and are no substitute for one of our agents. Any decision gets confirmed by a human. Conversations may be reviewed by our team to improve the service, as described in the privacy policy.
4. Property photographs
Technical retouching done without generative AI (light, colour, perspective, sharpness, with ordinary photo-editing software) is not labelled. When a photo has been through a generative model and the model changed what you see — virtual furnishing, say, or object removal — a visible label on the image itself says so in this site's public listings (not yet in the Private Collection), with a caption describing the edit; until we have rechecked it, a photo that has been through a model carries the “AI” label. Light-and-colour-only retouching does not carry a label on the photo: we declare it in the listing's summary, and the marking stays in the file. A photo must never hide a real defect of the property.
5. Emails and messages
Some communications are prepared with the help of AI. When the assistant writes, it signs as “Claude · TriesteVillas AI Assistant”: it never presents itself as a person. Your relationship with us stays in the hands of our human agents.
6. What stays human
Property valuations, negotiations, viewings, advice on your specific case and the final responsibility for what we publish are, and remain, people's work. AI drafts, searches and summarises; it does not set the price of your home and does not sign in our place.
7. Errors and reports
If something you read or received from us looks wrong — a number, a rule, a photo — write to us: richieste@triestevillas.com · WhatsApp +39 331 8940822. We check the source and, if the error is real, we correct it and keep a visible trace of the correction.